Shipping policy

Shipping & Delivery Policy

At KukaPrints, we understand how excited you are to receive your personalized products! Because every item is custom-made just for you, we take extra care to ensure your prints are perfect before they leave our facility.

Please review our shipping timelines and guidelines below.

1. Order Processing & Design Approval

Since our products are tailored to your specifications, the shipping countdown begins after your design is finalized.

Design Confirmation: Once you place an order and share your customization details (via WhatsApp or our website), our team will begin processing.
Production: Production only starts once you have approved the final design (if applicable). Please respond promptly to design approvals to avoid delivery delays.

2. Where We Deliver

We are proud to serve customers nationwide! KukaPrints delivers to all pin codes across India.

3. Delivery Timelines

Delivery times depend on your location and the shipping method chosen during checkout.

Standard Delivery (Nationwide)

Estimated Time: Our standard delivery time is 7 days from the moment your order and custom design are confirmed.

Same-Day & Next-Day Delivery (Select Cities)

Need it faster? We offer expedited shipping for select pin codes in Mumbai, Bengaluru, Hyderabad, and Kolkata.

Same-Day Delivery: Place your order and finalize your design before 12:00 PM (Noon) for same-day delivery.
Next-Day Delivery: Orders placed or approved after 12:00 PM (Noon) will be delivered the next working day.

4. Shipping Charges

Shipping costs are calculated at checkout based on the weight of your order and your exact delivery pin code.
Please note: Original shipping charges are non-refundable unless a delivery error was caused by KukaPrints.

5. Order Tracking

Once your personalized order has been printed, packed, and dispatched, you will receive a shipping confirmation message or email containing your courier tracking number. You can use this link to track your package's journey to your doorstep.

6. Failed Deliveries & Returns

Return Shipping Costs: If a return is authorized according to our Refund Policy (e.g., due to a KukaPrints printing error or a defective product), we will cover the return shipping costs. For all other unauthorized returns or customer errors, the customer is responsible for return shipping fees.
Lost in Transit: If your package is confirmed lost during transit by our shipping carrier, you will be eligible for a replacement or refund.