Order Placement & Customization Policy
At Kuka Prints, we are dedicated to bringing your unique vision to life. To ensure your personalized gifts and merchandise are crafted exactly to your specifications, please follow our simple step-by-step ordering and customization process.
Step 1: Place Your Order
Browse our catalog through the Kuka Prints website or mobile app. Once you have selected your item, click the Buy button and proceed through checkout to secure your order.
Step 2: Share Your Customization Details
Once your order is placed, you can sit back and relax. Our design team will proactively contact you via WhatsApp or Email to collect your desired engraving details, logos, or custom artwork.
> Fast-Track Your Order: If you prefer a speedy process, you do not have to wait for us to reach out! Immediately after placing your order, simply click the 24/7 Chat Popup located on the bottom right-hand side of your screen. This connects you directly to our team so you can share your design files instantly. You can also reach out to us directly at +91 9570011101.
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Step 3: Review Your Virtual Blueprint
You never have to worry about receiving an incorrect design. We maintain a strict policy of never processing or shipping an item without your final approval.
* Once we receive your design requirements, our team will create a virtual demo or digital blueprint of your product.
* This preview represents exactly how your final customized product will look (with 99% accuracy).
* We will share this preview with you for your final review.
Step 4: Production & Shipping
Your order officially enters the production phase only after you have confirmed and approved the virtual blueprint.
* Once confirmed, your custom product will be processed, crafted, and ready for shipping within 7 working days.
* Note: In rare circumstances, such as special festive occasions, peak seasons, or unforeseen logistical issues, processing and shipping may take a few additional days. We will always strive to keep you updated regarding your order status.
Need Assistance?
For any questions regarding your order or the customization process, our support team is available 24/7 via the live chat popup or
at +91 9570011101.